privacy policy

1. Introduction

Subtle ("we," "our," "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.subtle.com, or make a purchase from us.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, payment information, and any other information you provide during the checkout process.
  • Account Information: If you create an account with us, we will store your username, password, and any preferences or other account settings.
  • Order Information: Details about your purchases, including products ordered, payment details, and order history.
  • Technical Data: This includes your IP address, browser type, operating system, and information about your device and browsing actions on our site.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you confirmations, shipping updates, and processing payments.
  • Account Management: To manage your account, provide customer support, and improve your shopping experience.
  • Communication: To send you updates about your orders, promotional offers, newsletters, and other communications related to our products and services. You can opt out of marketing communications at any time.
  • Site Improvement: To analyze site usage and improve the functionality, design, and performance of our website.
  • Security: To protect our website and your information from unauthorized access, fraud, and other security threats.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, customer support, and other business operations.
  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to lawful requests from public authorities or enforcing our terms and conditions.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are placed on your device. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Objection: You can object to the processing of your personal information for certain purposes, such as direct marketing.
  • Data Portability: You can request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@subtle.com.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: